Last updated November 2026

Terms of use

The free email countdown timer by Apostle CRM: limits, responsibilities and how to use it safely.

01 Usage limits and work email

  • You must use a valid work email address to create timers. Personal and disposable email addresses (such as Gmail, Outlook, Yahoo and iCloud) are not accepted.
  • Each work email can create up to 5 timers.
  • Deadlines must be at least 10 minutes in the future and no later than 1 December 2026.
  • Automated creation, scraping, reselling timer links or trying to get around our limits is not allowed. We may disable any timer causing abusive or harmful traffic without notice.

02 Provided as is, with no guarantee

  • This tool is free and provided “as is” and “as available”.
  • We build it to handle large email sends, but we give no uptime guarantee, service level agreement or warranty of any kind.
  • Apostle is not responsible for lost sales, lost revenue, deliverability problems, brand impact or any other loss caused by a timer not loading, loading slowly, showing the wrong time or showing a fallback image.

03 Email clients behave differently

  • Apple Mail Privacy Protection and Gmail store copies of images on their own servers, so some recipients may see a timer that is slightly out of date.
  • Some desktop clients, including classic Outlook for Windows, only show the first frame of an animated image.
  • Company firewalls, VPNs, ad blockers and image blocking can stop the timer from showing at all.
  • You must send test emails to the main inboxes your audience uses (desktop, mobile, Gmail, Apple Mail and Outlook) before every send.

04 Always use a fallback

  • Never rely on the timer alone. Write the exact deadline, date, time and timezone in your email copy, for example “Offer ends Friday 28 November at 11:59pm GMT”.
  • Give the image descriptive alt text in case images are blocked.
  • Link the timer to a landing page that repeats the deadline and offer terms.

05 Edits and expiry

  • Changes to a timer’s design or deadline can take up to 5 minutes to appear in all inboxes.
  • After the deadline, the timer shows your “ended” image. Timers are deleted 7 days after they end.
  • Anyone with your private edit link can change your timer, so keep it safe.

06 Your data

  • When you enter your work email and tick the consent box, we store your email and the timers you create, and Apostle may contact you about this tool and related services.
  • You can unsubscribe at any time, or ask us to delete your data by contacting us at apostlecrm.com/contact. See our privacy policy for full details.

By creating or using a timer you agree to these terms. Questions? Contact us.